Returns and exchanges

Our terms comply fully with the UK's Distance Selling Regulations.


You have the right to cancel your order at any time before you receive the products you ordered. Please contact us on +44 (0)7725 655 710 and send notification to info@nonusual.com to receive a full refund.


If you simply change your mind and no longer require the goods, please notify us at info@nonusual.com within 7 days after you received goods for a full refund or an exchange. In these cases the product must be unused and never fitted. We cannot refund or exchange used or customer damaged items (statutory rights not affected). Please return the products in their original packaging together with the invoice supplied with your delivery. We recommend you to use a secure delivery method which requires a signature upon receipt (such as Royal Mail Recorded Delivery) as you are responsible for the returned goods until they reach us. Goods must be returned to below address within 14 days from dispatch date. Please note that we are not responsible for return postage.

Return address:
3 Hungerford Road
N7 9LA

If the goods are faulty, we will pay for their return whatever the circumstances.